![]() ![]() Many people rule out their home network as an issue if another device is working on the same network. ![]() In the window that opens type "netsh winsock reset" without quotes, and press enter. It may also help to reset the winsock catalogue:ģ. ![]() ![]() In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter. Right click on the command prompt icon and chose Run as administrator.ģ. Go to your start screen/menu and type CMD.Ģ. Remove the check mark beside Allow the computer to turn off this device to save power.ġ. Right click on the Ethernet/Wireless Adapter and click Properties.ĥ. Turn on your notebook, and test your connection.ĭisable the Power Off option for the adapter:ġ. Plug in the router, and wait for it to come back online.ħ. Plug in the modem, and wait for it to come back online.Ħ. Troubleshooting Your Wireless Network and Internet Connectionĥ. If the drivers in network adapters do not have a yellow exclamation mark or a question mark then please perform the following steps that can help to fix the wifi issue:įirst, we have a step by step guide to walk you through the troubleshooting process here:
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